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Download the TakeON! brochure

 

 

“My approach to customers has changed. I look at every call as an opportunity to offer a product or service that the customer will benefit from. This has helped me understand our customer base a lot better”.

Contact Centre Consultant , Leading NZ Energy Company

 

TakeON! Success Stories

 

Any business improvement initiative is only as good as the tangible results it delivers and TakeON! is proven to deliver strong results in a range of key performance areas.

 

These success stories highlight what TakeON! has achieved for several of our clients and we welcome the opportunity to discuss these and other success stories in more detail.

TakeON! Success Stories

  • Finance Company Performance Turnaround

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    This client needed help to achieve their strategic objective to become ‘a very different finance company’. This involved using TakeON! to develop a stronger ‘relationship-based’ sales/service model, leverage the distribution capability within the business and lifting the engagement of staff. ... more

  • Improving Contact Centre Sales

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    Despite being in a highly competitive industry, in this organisation there was real resistance by Contact Centre staff (200 FTE) to cross-sell other services to existing customers with staff instead focusing solely on managing customer queries. However, with TakeON! change came quickly! ... more

View all TakeON! Success Stories