Our principles.
Be emergent
In an ambiguous, uncertain world, we need to try things and refine as we learn |
Co-creation
We don’t ‘do it to you’, instead we co-create a programme that people will want to own |
True partnership
We are open and honest, with you all the way, guiding and coaching |
Transfer capability
We transfer our knowledge and skill so your organisation can quickly lead itself through change |
Hearts and minds
Emotion and logic are both important when it comes to humans adopting change |
Dialogue, not download
Transformation happens in the conversation, not in an edict from above |
Ideas into action
The knowledge to create new value already resides in the system – surface that, and empower people to act on it |
Learning happens on-the-job
Integrate learning into everyday work to make it relevant and actionable |
Be on-brand
People need to understand their role in delivering on the promises your brand makes |
Build on what's working
To quickly get traction, start with what’s currently working well and build from there |
Positive momentum
Start small and celebrate success to build confidence for bigger change |
Share stories
Stories of success are a powerful catalyst for further change |